Prioritising digital experiences (DX)

Panel Discussion

Synopsis:

The recent pandemic is drastically changing customer behaviour and brands are having to provide engaging and empathetic omnichannel customer experiences to drive brand affinity, increase sales, and build loyalty. The digital experience is fast becoming the new brand. Sitecore and Ecosystm surveyed over 500 digital decision-makers across the Asia Pacific region to discover how organisations are evolving to meet the demands of the connected customer.

What are the factors that will drive a great digital experience?
What is the maturity of businesses in ASEAN regarding the digital experience they offer customers and employees?
What steps should you take to improve the digital experience your own organisation offers?

Join this session for fact-based insights into the digital mindset of business leaders across the region.

Session Date

Session Duration

42

Minutes

Event

DX Asia 2020

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Speakers

Prioritising digital experiences (DX)
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Tim Sheedy

Principal Advisor

Principal Advisor
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Prioritising digital experiences (DX)
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Alison Sainsbury

Director for Value Engineering and Business Optimisation, Asia Pacific

Principal Advisor
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Principal Advisor
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Eric Orton

Executive Technology Director

Upali Dasgupta

Marketing Director, Asia

If you have any questions please reach out to our team anytime!