Leveraging Design Thinking for Consumer-Centric Digital Experiences & UX
- How would you define customer-centricity? How does your organization practice customer-centricity?
- How does your organization embrace design thinking to innovate?
- How do your organization extract deep customer insights to reimagine customer journey?
- What’s the impact of data and digital to your organization? How does data and digital transform your organization from being proactive to being pre-emptive?
28th/29th April 2021