Lessons from the Pandemic: Communicating Empathy to Customers during Times of Crises

Fireside Chat

Synopsis:

- What immediate shift did we see as the pandemic hit?

- Concrete examples of what we did with the community & customers.

- Did the crisis change the way you communicate with your customers?

- What is the long term expectation from customers that will remain after the crisis?

Session Date

28th/29th April 2021

Session Duration

30

Minutes

Event

Virtual MarTech

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Speakers

Lessons from the Pandemic: Communicating Empathy to Customers during Times of Crises
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Christophe Boitiaux

Director of Marketing & Communication France

Director of Marketing & Communication France
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Lessons from the Pandemic: Communicating Empathy to Customers during Times of Crises
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Director of Marketing & Communication France
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Director of Marketing & Communication France
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Lauren Stephenson

VP of Global Marketing

If you have any questions please reach out to our team anytime!