How the COVID-19 Crisis Spurred on Digital Transformation for CX

Interactive Panel

Synopsis:

We have the technology and the skills all we need now is the cultural change... Corona virus will normalise digital transformation for everyone. During this session join together and discuss the best ways you found the crisis aided your organisation to embrace digital transformation, and what you are now taking forward with you to maintain it to provide the best customer experience.

Session Date

7th October 2020

Session Duration

61

Minutes

Event

Virtual CCXO Innovation

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Speakers

How the COVID-19 Crisis Spurred on Digital Transformation for CX
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Jurist Francisco-Gamban

Chief Marketing Officer

Chief Marketing Officer
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How the COVID-19 Crisis Spurred on Digital Transformation for CX
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Varun Rajwade

GM, Digital, Loyalty & Customer Analytics

Chief Marketing Officer
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Chief Marketing Officer
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Nitin Jain

Head of Customer Experience, India, Middle East & Africa

Gaurav Sharma

VP, Customer Experience & Operations

James Yeang

Group SVP, Digital & CRM

If you have any questions please reach out to our team anytime!