Design Customer-Centric Experience through Digital Transformation

Panel Discussion

Synopsis:

• Customer centrism, linking CX with business outcome
• Customer-centric mindset and strategy
• Integrating customer centric experience with customer success, maximising the product/service value from customer point of view, and increasing customer retention

Session Date

8th December 2020

Session Duration

41

Minutes

Event

Virtual MarTech

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Speakers

Design Customer-Centric Experience through Digital Transformation
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Nitin Sethi

VP, Digital

VP, Digital
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Design Customer-Centric Experience through Digital Transformation
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Donatas Grabliauskas

Marketing Director, Immunology (Japan)

VP, Digital
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VP, Digital
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Parvathi Narayn

Regional VP, Asia Distribution

If you have any questions please reach out to our team anytime!