Capitalising on the Rise of Disruptive Technologies in Digital Marketing to Understand the Voice of Customer
- What are some challenges brands in the (FMCG) industry are facing today?
- How can businesses find new ways to engage with consumers and gain insight to adapt in this uncertain world?
- How are brands keeping track of consumer feedback / conversations & expectations?
- How can consumer brands like Coca-Cola leverage new technology to better understand consumer behavior?
- What business value can brands derive from understanding the voice of the customer?
- What could be the outlook in the next 5 years?
28th/29th April 2021